FAQs - Rainbow Water Beads
Here is a list of our most frequently asked questions:
How long have you been in business?
Rainbow Water Beads was established in January 2009 and has been an accredited member of the Better Business Bureau for over 6 years.
What payment methods are accepted?
We accept Paypal, AMEX, Discover, Mastercard, and Visa.
Can I trust your web site with my credit card information?
Absolutely. All of our online transactions are handled through PayPal, the world’s largest payment processor. Credit card data is encrypted for secure processing and we never see your credit card information. Rainbow Water Beads is also a secure site.
Do you offer other products for floral arrangements?
No. We specialize in just water beads. Have questions on how to use them or how much to buy? Ask us - we're the experts!
Do you ship internationally?
We currently ship to Canada with FREE shipping included. Priority Mail International is used and packages arrive within 2 weeks on average.
Where are your water beads manufactured?
Unlike our competitors who buy all of their beads from China, we also purchase our inventory from the United States.
Do you offer a catalog?
Rainbow Water Beads is an internet based company and therefore no catalog is available. All of our products may be viewed online and purchased through our web site.
What is your return policy?
All sales come with our 14 Day Unconditional Guarantee. If you are not satisfied with your purchase for any reason, simply contact us with the reason for your dissatisfaction within 14 days of the sale date and we will provide an exchange or refund as you request.
Do you provide samples?
We offer samples at a special discounted price, also with free shipping included.